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Advisor
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Configuring Device Lock for Skype for Business on VVX 201

Hi,

 

When my VVX 201 phone is paired with system, and when Iam locking the system the phone also gets locked and shows Away status.

 

But, when with out pairing i have logged in the phone as well as in the system, then locking the system does not change the status of my VVX phone.

 

In this scenario, I understand the device state is considered, however to reduced the auto lock time in UC 5.5.1 is not mentioned in the admin guide.

 

I could only find up.btoeDeviceLock.timeOut option which is used in paired mode.

Is there any other parameters to reduce the time limit when the phone is logged in S4B.

 

Thanks in advance.

Polycom Employee & Moderator
Posts: 12,249
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Re: Configuring Device Lock for Skype for Business on VVX 201

Adarsh P S

does a CX phone lock when you lock your PC and it is not connected via USB?

 

I am not aware how that should work. 

 

All I am aware of is the "normal" Phone lock:

 

Jun 02, 2016 Question:How can I disable the LYNC / Skype lock Policies for Polycom phones?

Resolution: Please check => here <= 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Advisor
Posts: 24
0

Re: Configuring Device Lock for Skype for Business on VVX 201

Hi Steffen,

 

As from my understanding, from UC 5.5.1 onwards when the skye for business user logged in, he suppose to create a 6 digit password and only that password is used to unlock the phone. Even the admin password won't accept at that time.

 

And the normal Lock button is inactive that moment, hence the lock parameters values we give too.

 

However the latest lock button parameters available very limitted, 

which is,

feature.deviceLock.enable

phoneLock.authorized.x.value

up.btoeDeviceLock.timeOut

up.deviceLock.createLockTimeout

up.deviceLock.signOutOnIncorrec tAttempts

 

Here, I was not able to find the timeout parameter.

 

Polycom Employee & Moderator
Posts: 12,249
0

Re: Configuring Device Lock for Skype for Business on VVX 201

Hello Adarsh P S,

you may be mixing two parameters.

 

Since UC Software 5.5.1 we introduced feature parity to the known CX Phone  LYNC / Skype Pin Policy which locks the phone after a certain duration.

 

This is the 6 PIN lock code which you must enter and is defined in Skype for Business server Policy.

 

In regards of outgoing calls on a locked phone please see below parameter DisableHandsetOnLockedMachine on the server end. This is all described => here <= 

 

The feature.deviceLock.enable is a Skype for Business independent feature and described => here <=

 

Both the up.deviceLock.createLockTimeout and up.deviceLock.signOutOnIncorrectAttempts are discussed in the DEPLOYMENT GUIDE Polycom® UC Software with Skype for Business which can be found => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.