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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

we are using SfB 2015 and Exchange 2016.


Our users are logged in on the VVX500 with their Sfb account. On the VVX500 with UC Software Version 5.4.0.10182 it was possible to search for personal/private contacts stored in the My Contacts folder in Outlook/Exchange. After an upgrade to  UC Software Version 5.5.2.8571 the contacts on the My Contacts folder are not available anymore.

Did someone else experienced this behaviour and has an idea what the problem might be?

Thanks in advance!

 

Matthias

1 REPLY 1
HP Recommended

Hello Matthias,

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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