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Export/copy contact directory from VVX411/500

Advisor

Export/copy contact directory from VVX411/500

I have a user who has a vvx500 5.6.017325 firmware.  His phone needs to be swapped out and replaced with a new vvx500/501, but it has a over a 100 manually inputted contacts.  

 

Is there a way to export the manually inputted contacts and import them on the new phone?

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1 REPLY
Polycom Employee & Community Manager

Re: Export/copy contact directory from VVX411/500

Hello

If you are using a provisioning server the phone would upload its Mac-directory.xml file. You then simply rename it to the new Mac. If you are not using a provisioning server and have no way of setting one up the numbers will be lost.

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