• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

I am trying to find out if there is a bracket or some kind of reasonable solution to moun the CX5500 codec under a table.  Our conference tables have small cabinets under them to hide things which is what our desktop services team suggested, but the cabinet is relatively small, completely enclosed and full of cables.  I am not about to place a device like this that gives off a good amount of heat in a small enclosed space, let alone one that is full of cables.

 

 

Thank you!

2 REPLIES 2
HP Recommended
Just wondering if you found a solution to your problem as we have the same issue ?
HP Recommended

We have the same problem. we have about 40 CX5500. The installer mounted them flat under the table with Velcro straps. This does not allow for good airflow. We have replaced 5 of them. We are in the process of replacing another 4 units. We are experiencing units that lock up and can not be unmuted, or the touch screen freezes. A reboot does not solve the problem. Some of them boot to a logo screen, but that's all. We tried factory reset, but it did not work. It may be a thermal problem. We're looking at mounting them with the table stand that comes with the unit. Were going to screw the brackets under the table with large washers to keep it from slipping out.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.