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Polycom VVX 401 and Valcom horn paging

Occasional Visitor

Polycom VVX 401 and Valcom horn paging

I have been able to page from phone to phone but haven't quite figured out how to page from the polycom phone to a Valcom Horn. The horn is wired into a valcom V-2001A box which has a telephone cable plugged into it and that cable leads up the the aux in the polycom phone. What must be done in order to get the polycom to send a signal to the horn? Are there any additional parameters that are necessary to complete this setup. Any info is appreciated.

 

Thanks

Anthony

Message 1 of 4
3 REPLIES
Polycom Employee & Community Manager

Re: Polycom VVX 401 and Valcom horn paging

Hello Anthony,

welcome to the Polycom Community.

The AUX Port on a Polycom VVX phone is to be utilized with an Expansion Module and is not for any speakers or similar.

 

I advise you contact the provider of this external solution and inquire how to wire this up.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Visitor

Re: Polycom VVX 401 and Valcom horn paging

Hi Steffen,

 

Thanks for getting back to me. Do you know how any external speakers may be setup for paging on these phones? Will it automatically send a signal to the horn with the paging softkey? What port on the phone would be used for paging to speaker systems? We have reached out to Valcom the company that sells the speakers and they have said we have everything wired correctly. the Valcom horn may not be compatible with the phones if the aux is not used for sound.

 

Thanks

Anthony

Message 3 of 4
Polycom Employee & Community Manager

Re: Polycom VVX 401 and Valcom horn paging

Hello Anthony,

You could use the se.destination and set it to se.destination="headset" and all Alerts should be played via the headset port.

 

Again I am unsure if this works via this Valcom horn.

 

Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

 

and

 

Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 4