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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Support,

 

I have Skype for Business hybrid also MFA is enabled on ADFS server as per Microsoft document MFA not supported on Polycom phones.

 

I will configure a exclusion rule on ADFS to exclude the polycom phone from MFA using client user-agent, I need your help to provide me with the client user-agent for VVX 410 to add it.

 

 

BR,

AS

3 REPLIES 3
HP Recommended

Hello AS,

welcome back to the Polycom Community.

I am not really sure but are you after the User Agent string that we would use on a VVX410 ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended
Hello,

I am sorry for that but I didn't get you, I need the user agent for the Polycom phone to make me able to add it to the ADFS server to exclude it from MFA.

BR,
Ahmed Sallam
HP Recommended

Hello Ahmed,

The User Agent would look like this:

 

  • User-Agent: Polycom/5.4.4.7609 PolycomRealPresenceTrio-Trio_8800-UA/5.4.4.7609
    or
  • User-Agent: Polycom/5.4.2.3254 PolycomVVX-VVX_600-UA/5.4.2.3254

Just replace the 600 with 410

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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