05-18-2017 12:36 PM
We are using VVX601 phones and software 22.214.171.12470 on Skype for Business Cloud PBX. When the phone is ringing, there is an on-screen "reject" button that sends the call to voicemail. However, if a person has setup a delegate and is simultaneously ringing to that delegate, this on-screen "reject" button turns into "dismiss", which causes the call to continue ringing to the delegate, and therefore the delegate has to handle the call. Is there a way to force "reject" functionality?
05-18-2017 01:19 PM
welcome to the Polycom Community.
The VoIP FAQ contains this:
Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?
Resolution: Please check => here <=
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