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Visitor
Posts: 4
0

S4B o365 + SIP VVX 501

try the following

 

VVX 501 5.5.1.12442

Windows 10 Skype 4 Business O365 Client

 

2 line konfig on Phone

1st line SIP over Elmeg TK (which works)

2nd line Lync - which doenst work

 

tried the BToE 3.4.1 doenst pair

 

didnt get the story

 

(we are migrating snom UX)

 

 

Polycom Employee & Community Manager
Posts: 12,563
0

Re: S4B o365 + SIP VVX 501

Hello hannesp,

welcome to the Polycom Community.

The community's Skype for Business  FAQ contains this post here:

 

Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?

Resolution: You can register only one line when Lync is set as the base profile on the phone.

 

You are trying an unsupported configuration.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Visitor
Posts: 4
0

Re: S4B o365 + SIP VVX 501

thank for answere

but that is not correct

 

the base profile is not lync

 

 

Polycom Employee & Community Manager
Posts: 12,563
0

Re: S4B o365 + SIP VVX 501

Still the same answer. Unsupported if LYNC or Skype for Business is being used

We do currently not support hybrid environments if Skype is being used

Replied via a mobile device
Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Visitor
Posts: 4
0

Re: S4B o365 + SIP VVX 501

Ok understand- SIP+Skype on 2 lines is not supported

phone is a sip device OR a Skype device

 

is my scenario so strange or unusal? does I miss a point?

 

My wish: one line sip, one skype, when pickup a call make Skype busy state-> product manager

 

-Hannes

Polycom Employee & Community Manager
Posts: 12,563
0

Re: S4B o365 + SIP VVX 501

Hello Hannes,

Once a line is set into Skype for Business / LYNC mode you can only register one line.

This is by design and any discussion about dual / hybrid registration requires a NDA / Non disclosure agreement.


Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Visitor
Posts: 4
0

Re: S4B o365 + SIP VVX 501

OK, NDA is fine, we also support Microsoft in product development

how to?

 

-Hannes

Highlighted
Polycom Employee & Community Manager
Posts: 12,563
0

Re: S4B o365 + SIP VVX 501

Hello Hannes,

Please contact your Polycom reseller for this.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.