02-15-2017 11:33 AM
Was the screen capture setting moved in 5.5.1? I don't see the option anymore in the settings. When trying to connect using https://<Phone IP Address>/captureScreen I get the following message:
The document requested was not found on this server.
Solved! Go to Solution.
02-15-2017 12:33 PM
The community's VoIP FAQ contains this post here:
Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?
Resolution: Please check => here <=
As explained in the above it needs to be:
Please verify the above FAQ post.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
02-15-2017 01:14 PM
Thank you. I didn't have to enable it in the configuration in the previous version so I assumed it would already show. After adding it to the config, the button is showing now.
02-15-2017 01:19 PM