• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

So on page 14 of this guide listed at the bottom it reads:

 

"In order to provision SoundStructure VoIP Interface to work with Microsoft Lync Server 2010 and 2013, you need to import a configuration file into the SoundStructure VoIP Interface using the Web Configuration Utility. Using the Web Configuration Utility, you can import a configuration file with all the parameters required for Lync, register SoundStructure VoIP Interface with Lync Server, and configure the SIP settings necessary to make and receive phone calls on SoundStructure VoIP Interface."

 

And:

 

"Attached to this guide is a configuration file template with all of the configuration parameters required for provisioning SoundStructure VoIP Interface for use with Lync Server. The attached configuration file is organized into three folders and is specific for SoundStructure VoIP Interface running UC software 4.1.3G. Note that you cannot use the configuration file with previous versions of UC software or other Polycom devices."

 

My question is WHERE IS THE CONFIGURATION FILE TEMPLATE?

 

 

 

 

 

http://support.polycom.com/content/dam/polycom-support/products/Voice/soundstructure/setup-maintenan...

 

 

2 REPLIES 2
HP Recommended

When you find out let me know

HP Recommended

Hello all,

welcome to the Polycom Community.

The File SoundStructureVOIPConfig_UCS413G_Lync2010and2013.cfg is actually attached within the PDF.

 

You can open it using Acrobat Reader and it will show as an attachment. You may require to change some security settings as explained => here <= or => here <=

 

I will in addition try and find it internally and attach it to this post.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.