09-11-2017 08:56 AM - last edited on 09-11-2017 12:00 PM by SteffenBaierUK
We have three new trios that cannot sync contacts from exchange. Pertinant errors are below along with the basic info the device. Please let me know how we can resolve this issue. Thanks
0911164834|pgui |4|00|CSoapTransaction error = Error downloading https://webmail.aristocratgaming.com/ews/exchange.asmx - server replied: Internal Server Error (401) 0911164834|pgui |4|00|'contacts' Service CSoapTransaction network error = Error downloading https://webmail.aristocratgaming.com/ews/exchange.asmx - server replied: Internal Server Error (401) while requesting URL 'https://webmail.aristocratgaming.com/ews/exchange.asmx' 0911164834|pgui |4|00|Contact operation failed and the type of operation is '6'
Phone Information Phone Model RealPresence Trio 8800 Part Number 3111-65290-001 Rev:A UC Software Version 22.214.171.12458 Updater Signature Release
09-11-2017 12:01 PM
welcome back to the Polycom Community.
A 401 error is not authorized. I suggest you contact our Partner Microsoft for this.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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