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Occasional Visitor
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VVX 601 - Skype for Business Sign in Failed

Hi, Good Afternoon,

 

I am having problem to connect my VVX 601 to skype for business. It keeps going on as "Signing into Skype for Business" untill I cancel it or it ends up as "Skype for Business Sign in Failed" after a long long time.

 

Phone Information:

Phone Model: VVX 601

UC Software Version: 5.5.2.8571

Updater Version: 5.7.2.21547

 

Base Profile: Skype for Business

Web Server: Enabled

Web Config Mode: HTTP/HTTPS

Polycom Employee & Community Manager
Posts: 13,524
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Re: VVX 601 - Skype for Business Sign in Failed

Hello Shahbaz Cheema,

welcome to the Polycom Community.

The community's Skype for Business FAQ contains this post here:

Jan 17, 2017 Question:How can I troubleshoot simple Skype for Business, LYNC or Office365 issues?

Resolution: Have a look => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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