cancel
Showing results for 
Search instead for 
Did you mean: 

VVX Status Bar - Too much Information

Occasional Contributor

VVX Status Bar - Too much Information

I'm guessing according to http://community.polycom.com/t5/VoIP/VVX-500-Stop-My-Status-Flashing/td-p/54398 and http://community.polycom.com/t5/Skype-for-Business/VVX-Status-Information-Question/m-p/92249#M3759 that nothing has been really done about the amount of information that is being displayed in the status bar.

 

I do see that there is a config to disable the missed call notifications, and a config to control how fast the scrolling, but nothing in terms of disabling the status bar complelty (outside of time/date), or other inidivudual notification.

 

Am I missing similiar configs to turn off the forwarding, team ring, etc notifications? BTOE chain icon would be nice to disable as well.

 

How does one go about inputting a feature request to allow more configuration options for the status bar?

 

Thanks.

Message 1 of 3
2 REPLIES
Polycom Employee & Community Manager

Re: VVX Status Bar - Too much Information

Hello Corey,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Mentioning BToE I assume you are using Skype or LYNC

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

To answer your question about a feature request:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

Judging that only three separate people posted in two posts here and nobody to my knowledge actually followed this up the official path the interest itself is not that big.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Highlighted
Occasional Contributor

Re: VVX Status Bar - Too much Information

Steffen, thanks for the info. We are transitioning away from CX and testing VVX out now; namely the 400 and 500 series. We're running the newest UC 5.6 release. I've looked through the admin guide sporatically, but I did not see any mention of such configs. Unless you can think of something that may work, i'll go ahead and follow up with a feature request.

Message 3 of 3