08-09-2017 11:59 AM
I'm guessing according to http://community.polycom.com/t5/VoIP/VVX-500-Stop-My-Status-Flashing/td-p/54398 and http://community.polycom.com/t5/Skype-for-Business/VVX-Status-Information-Question/m-p/92249#M3759 that nothing has been really done about the amount of information that is being displayed in the status bar.
I do see that there is a config to disable the missed call notifications, and a config to control how fast the scrolling, but nothing in terms of disabling the status bar complelty (outside of time/date), or other inidivudual notification.
Am I missing similiar configs to turn off the forwarding, team ring, etc notifications? BTOE chain icon would be nice to disable as well.
How does one go about inputting a feature request to allow more configuration options for the status bar?
08-09-2017 12:42 PM
welcome to the Polycom Community.
It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.
Mentioning BToE I assume you are using Skype or LYNC
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .
In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
To answer your question about a feature request:
Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?
Resolution: Please check => here <=
Judging that only three separate people posted in two posts here and nobody to my knowledge actually followed this up the official path the interest itself is not that big.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
08-09-2017 12:53 PM
Steffen, thanks for the info. We are transitioning away from CX and testing VVX out now; namely the 400 and 500 series. We're running the newest UC 5.6 release. I've looked through the admin guide sporatically, but I did not see any mention of such configs. Unless you can think of something that may work, i'll go ahead and follow up with a feature request.