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Hello everybody,

During testing our VVX devices (410, 500 and 600) I faced another problem.

 

I know, busy-on-busy is not a native function in Lync but for us as a traditional german company absolutely nesseccary.

 

We have a service running which enables Busy on Busy if someone is in a call.

This works pretty well with native Lync and S4B clients also with Polycom CX series phones.

 

When Adam is in a call and Berta tries to calls him, Berta will get an information telling that Adam is busy right now.

 

But when Berta is using a VVX phone, and call Adam while he is in a call, she will get a free tone and Adam gets a waiting call.

 

Do someone know a solution/workaround for that?

Thanks and Regards

UC-Guy

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