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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I have just tested the upgrade to 5.6.0 on two VVX500

 

The two go back to two columns favorites on the idle screen after upgrade, either I have <feature up.numOfDisplayColumns="3" /> in my configuration file.

 

is it normal ?

3 REPLIES 3
HP Recommended

Hello doum,

welcome back to the Polycom Community.
 
Did you try and set this via the Menu as shown => here <= ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi

 

of course. via the menu it's working, but when you have 300 phones, it's not really a solution 😄

 

Same problem for example with the language

 

On my config file :

 

<lcl lcl.ml.lang="French_France" />

 

all the test phones upgraded to 5.6.0 are in english...

 

HP Recommended

Hello doum,

Can you get a ticket raised via the known channels as we need to replicate this on our end.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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