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- Re: How to find out what software is signed to a serial numb...
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10-13-2014 09:26 AM
I am currently looking into purchasing a pre-owned Polycom HDX8000. I have the serial number for the unit and would like to check what liscences and software are signed to the liscence. How could I go about finding out this information with the serial number I have for it.
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10-13-2014 09:43 AM
Hello groovyg,
welcome to the Polycom Community.
The Software Licensing sub forum contains the following FAQ post => here <=
Above shows how to simply logon to our support portal and you can check your entitlement.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-13-2014 09:43 AM
Hello groovyg,
welcome to the Polycom Community.
The Software Licensing sub forum contains the following FAQ post => here <=
Above shows how to simply logon to our support portal and you can check your entitlement.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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