Reply
Occasional Contributor
Posts: 6
0
Accepted Solution

How to find out what software is signed to a serial number

I am currently looking into purchasing a pre-owned Polycom HDX8000. I have the serial number for the unit and would like to check what liscences and software are signed to the liscence. How could I go about finding out this information with the serial number I have for it.

Polycom Employee & Community Manager
Posts: 12,510

Re: How to find out what software is signed to a serial number

Hello groovyg,

welcome to the Polycom Community.

 

The Software Licensing sub forum contains the following FAQ post => here <=

Above shows how to simply logon to our support portal and you can check your entitlement.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Contributor
Posts: 6
0

Re: How to find out what software is signed to a serial number

Thank you!