04-16-2016 10:42 AM
Good morning, I have the VSX 7000 and a factory reset was necessary . I've done downloading SoftUpdate and needs license to upgrade and already I contacted many authorized Polycom resellers that sell license here in Brazil and the result was not satisfactory had information not be able to acquire this license , how do I have the license of the software 188.8.131.52 Realese for all VSX and V series Products . Serial No. : 82061806EBAK
04-17-2016 07:36 AM
welcome to the Polycom Community.
I cannot find any reference to the serial number you posted. Can you double check?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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