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- HP Community
- Apps, Services & Software
- Poly Software
- Re: Lost License Number
Create an account on the HP Community to personalize your profile and ask a question
07-22-2014 07:37 AM
I have lost our license number. The serial number is L811400B13E1. Thank you for your help!
Solved! Go to Solution.
Accepted Solutions
07-22-2014 07:47 AM
Hello cwcrnbc,
only via the serial number of your endpoint you will be able to find a license number.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-22-2014 07:43 AM
Hello cwcrnbc,
welcome to the Polycom Community.
This section contains a post on the top called:
[FAQ] How can I activate / check / verify / recover my license?
Please check this post.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-22-2014 07:45 AM
I have read different solutions; I tried going to the website and entering the info there but it asks for a license number which is what I am trying to find. Another person asked for the number and in return they were asked what their serial number was. So I was confused:)
07-22-2014 07:47 AM
Hello cwcrnbc,
only via the serial number of your endpoint you will be able to find a license number.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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