Reply
Visitor
Posts: 3
0
Accepted Solution

VSX-7000 License Issue

Dear Sir,

We lost our license information of VSX7000A model..

How do i retrive my license information... the serial number is give below.


1)      S/N ==82064607F23DMK
2)      P/N == *2201-22298-002*

 

Regards,

Dharmesh

Polycom Employee & Community Manager
Posts: 13,985
0

Re: VSX-7000 License Issue

[ Edited ]

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

 

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Visitor
Posts: 3
0

Re: VSX-7000 License Issue

Hello,

We already have registered this product at the site, but we lost the license details.

Just wated to know that how do we receover the old license file or details from this website...

Regards,

Dharmesh


SteffenBaierUK wrote:

Hello Dharmesh,

welcome to the Polycom Community.

The top of this section contains this post:

 

[FAQ] How can I activate / check / verify / recover my license?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




Visitor
Posts: 3
0

Re: VSX-7000 License Issue

Dear Sir....

I have lost my VSX-7000 which is running on version 9.0.6.1 which was loaded on the system and got corrupt, now we are having  the same firmware but the device asked for the key… I want that key which was assigned to my device…  Polycom technical support only can do this and check with their database for my license key….