Occasional Visitor
Posts: 1

8030 Driver update for Win 8?

Is there an updated plcmusb driver for Win 8

My PC is seeing the 8030 as USB\VID_138A&PID_0007 instead of the USB\VID_1973&PID_0001 when I try to connect.


I did have it working, but I am guessing a recent update from Microsoft must have changed how my PC is seeing the device.



Polycom Employee & Moderator
Posts: 11,905

Re: 8030 Driver update for Win 8?

Hello JHowse,

welcome to the Polycom Community.

According to teh HAT release notes => here <= the tool only supports WIndows 7 as the latest Operating system.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.