03-02-2017 01:17 AM
When AES encryption is off, connections are going through without any problem, but when AES encryption is activated wether it is required or when available, I am suspecting that firewall is blocking my connection, I am using cisco router based firewall.
03-02-2017 02:24 AM
welcome to the Polycom Community.
Is there in any way a Polycom device involved?
If yes please provide the exact details and the software version used.
If not I can only recommend to contact Cisco.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services