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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

i have one questions to you guys. I have an RPAD that reboot persistently. im not able to access it via web browser but i can logon using the default account polycom. Can you help me to ?

2 REPLIES 2
HP Recommended

Definitly i can only logon via Console. No way to access via web browser but i can ping its managment IP address

HP Recommended

Hello sannyCBG,

welcome to the Polycom Community.

Please contact Polycom support.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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