Occasional Visitor
Posts: 1

RealPresence Desktop Activation question



I have a serial number and a key code from my service provider with a pack of 25 licenses of Polycom Real Presence Desktop for Windows and I don't know how to use it.

Can I use it with 25 RP Desktop installations? Can I re-use then if I install the application in another PC? How do I have to proceed?


I'm really lost.





Polycom Employee & Moderator
Posts: 735

Re: RealPresence Desktop Activation question

If you have a license, you need to get a key from the activation site.  It will ask for both the license number and the serial number.  You will get a key that can be used on up to 25 clients.  Polycom Support


If you deactivate it on one client you can use the same key to install on another client.