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Occasional Visitor
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RealPresence Desktop Activation question

Hello,

 

I have a serial number and a key code from my service provider with a pack of 25 licenses of Polycom Real Presence Desktop for Windows and I don't know how to use it.

Can I use it with 25 RP Desktop installations? Can I re-use then if I install the application in another PC? How do I have to proceed?

 

I'm really lost.

 

Regards,

 

David.

Polycom Employee & Moderator
Posts: 674
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Re: RealPresence Desktop Activation question

If you have a license, you need to get a key from the activation site.  It will ask for both the license number and the serial number.  You will get a key that can be used on up to 25 clients.  Polycom Support

 

If you deactivate it on one client you can use the same key to install on another client.