UCS 5.6.0 is now available and includes exciting new features for Open SIP and Skype for Business Customers



Have you ever been in a video conference and tried to reach out for something on the table on the far side because it felt like you were in the same room?  Well, I have and it was amazing!



Digital Nomad in South America for the last few months of my Journey

by Polycom Employee creyes ‎03-30-2017 02:31 PM - edited ‎03-31-2017 12:00 PM (35,968 Views)

Both of my parents are Salvadoran, growing up they would take my siblings and I to El Salvador almost every summer, as well as the surrounding countries in Central America. Thanks to my parents I learned Spanish, my culture, traditions and food. I loved learning about my culture so much, I majored in Latin American Studies in College. Although I had never been to South America, I knew one day I would eventually go, 2017 happened to be the year.



As January comes to a close, it’s my last chance to have a quick “look back” on what was an exciting and change-filled year for Polycom.


Get ready for your close-up with EagleEye Director II

by Polycom Employee mindi ‎01-31-2017 09:00 AM - edited ‎01-31-2017 09:18 AM (25,778 Views)

frustrated man.pngAre you tired of futzing around with remote controls during a video conference because your company claims the technology works just fine? Don't be a victim of the "it works just fine" syndrome any longer with EagleEye Director II.


Let me first say, it snowed over 2 feet in the first few days of the festival, which did not seem to hinder any of the festival goers.  It did slow me down a bit moving from theater to theater, but that's about it.  From Syria to Japan to New York, Polycom solutions allowed for full interaction between remote participants and festival goers in the theater audience.


Bob Snowman



Polycom at ISE 2017

by Polycom Employee Sonal Bisht (Sonal Bisht) ‎01-24-2017 08:27 AM - edited ‎01-30-2017 07:55 AM (20,468 Views)

Some insight on Polycom's presence at this year's Integrated Systems Europe (ISE). Calling all social media influencers and #AVTweeps at ISE 2017 - Register to attend #PolycomTweet Up.


The ASVP for DACH and Central, Jens Brauer, writes a short piece in German language about the International Sweatpants Day 2017 - 21 January. English language blog is included in this post.


Polycom Brings Sundance Experience to Life

by Polycom Employee Bob Knauf (Bob Knauf) ‎01-13-2017 08:13 AM - edited ‎01-19-2017 05:54 AM (23,636 Views)

It's that time again, pack up the skis and your 35mm projector and head up to Park City, Utah for the Sundance Film Festival.




The Meeting Room Stand-off…

by Polycom Employee Sonal Bisht (Sonal Bisht) ‎01-09-2017 01:39 AM - edited ‎01-09-2017 06:25 AM (21,164 Views)

Read the new blog by Polycom's UK, Ireland and Benelux Area Sales Vice President Jeremy Keefe. He pencils the types of meetings rooms that businesses need to think about in 2017.


Mexico City greeted this digital nomad with open arms.

by Polycom Employee creyes ‎01-06-2017 12:05 PM - edited ‎01-06-2017 01:12 PM (16,008 Views)

This past December was the first time I traveled to Mexico; I stayed in Mexico City (CMDX) with my fellow remotes. Mexico offered me an incredible experience. Not only did I have the chance to work alongside my colleagues in Polycom’ Mexico office, but also gave back to the community during the holiday season.

Being a tourist.JPG



meeting-table-casual-note-taking.jpgIf you’ve completed our free Introduction to Voice and Video Technology e-learning course, you’ll already have a good basic understanding of all the different technologies underpinning your Polycom collaboration solution, and be comfortable with the most common technical jargon associated with it. The free Introduction to Polycom Video Endpoints e-learning module builds on this, by explaining the basic features and terminology related to all the endpoints attached to your solution.


SOF.pngIt seems organizations who are shopping for technology solutions today are moving to cloud based solutions in droves. Is the move a smooth road or is it full of potholes, speed bumps, and twists and turns? In most cases, it’s probably a bit of both. Perhaps that’s why Microsoft developed a methodology for customers and their partners to help smooth out the bumps and minimize the hairpin turns. It’s called the Skype Operations Framework, or SOF for short.



Holidays are coming… and so are your guests!

by Polycom Employee Sonal Bisht (Sonal Bisht) ‎12-13-2016 01:23 AM - edited ‎12-13-2016 01:24 AM (15,777 Views)

8270575770_5341974007_z.jpgAs we approach the festive period, we start looking forward to eating too much, drinking too much and being with our families. But instead of being glued to the Telly-Box or playing board games 1980’s style, the kids will be playing Minecraft on the latest iPads, the teenagers will be Snapchatting with their buddies, cousin Emma will be checking her FaceBook and even mum will decide to get her phone out to Skype granny! Whether we like it or not, technology has become a part of our lives and here are a few tips to help you get through the holiday period without being ‘trude’. 


Collaboration is easy. It’s what we do every day. We collaborate and interact with people – colleagues, family, friends; meeting and working with new people, whether new to our own organisations, partners, customers or vendors.coffee and laptop.jpg


But when we talk about collaboration it can quickly become quite daunting. Why? Because there’s a special language in the collaboration world, and if you don’t speak the language and understand what’s meant by all the terminology you may feel out of your depth.


Here at Polycom we believe in keeping things simple for everyone involved, which is why we’re offering free e-learning with our Polycom Start Here series. 


A Self-Sustained Digital Nomad Experience

by Polycom Employee creyes on ‎12-08-2016 08:05 AM (17,628 Views)

November in Valencia, Spain was an interesting month because I opted-out of the program. I was going on holiday and traveling for more than half of the time spent in the city. Thanks to Remote Year and what I had learned thus far from the program, I felt confident enough to be a digital nomad on my own.



Karl Lovelock.jpgKarl Lovelock, Vice President of IT at Polycom, is responsible for all aspects of IT for Polycom across Europe, Middle-East, Africa Asia Pacific and China.  I met up with Karl recently to understand his views on the importance of renewing support maintenance contracts.  Karl explained why it is one of the critical planning areas in his IT Governance Programme, and shared the top three of many good reasons to have Service Contracts in place so that he has peace of mind that he can call on their services when required.


With a new “Skype look”, tighter security, web login, BToE enhancements, and diagnostics for call quality monitoring—there’s a lot to like in the latest UCS 5.5.1 release. The new features benefit both Microsoft Cloud PBX (Skype for Business Online) and on premises Skype for Business deployment environments.

New Skype for Business Phone User Interface


Red Cross Children’s Hospital, Cape Town, South Africa is building a hospital of the future with Polycom video, voice and content sharing solutions and with the support of our partner Kathea.


Still_05.pngWe recently shared the Red Cross Children’s Hospital CATHCHAT story, and how the hospital is making a difference from their base in Cape Town, South Africa.  We’ve been working really closely with our partner Kathea and the hospital to deploy solutions that will serve the hospital for the future and support their journey in building a brighter future for their patients.


The hospital receives around 260,000 patient visits each year, the majority of which are from exceptionally poor and marginalized communities and one third of the patients are younger than a year old.


The hospital faced a growing need for cardiac procedures in young patients, but had limited resources and access to highly experienced pediatric cardiologists. In an effort to broaden their ability to serve patients and to expand their local physician’s education, the hospital chose to implement Polycom video collaboration solutions in their pediatric interventional cardiac catheterization lab.


It has been six months since I started this year long journey as a digital nomad. Where has the time gone? I ask myself that question every time I have to pack my belongings for the next city. I’ve learned and experienced a lot in these past months. I thought I would ask my colleagues to submit questions they might have regarding my journey.




Visit Polycom at BroadSoft Connections 2016

by Polycom Employee Chris Thorson (cthorson) ‎11-08-2016 02:17 PM - edited ‎11-10-2016 01:18 PM (12,509 Views)

Polycom will be at BroadSoft Connections 2016 sharing the latest in collaboration technology to being your office into the workplace of the future. Visit the Polycom booth to learn about our best-in-class business phone solutions.


The Ministry of Defence of Spain counts on Polycom for Unified Communications

by Polycom Employee Khristina Atwal ‎11-04-2016 02:20 AM - edited ‎11-04-2016 02:30 AM (13,424 Views)

Spanish language of this blog is available to read further down in this post. 


PedroBallesteros (2).jpgThe Ministry of Defence of Spain counts on Polycom unified communication solutions to maintain constant and reliable contact with their personnel around the world. The advanced system allows the Defence Headquarters (EMAD in Spanish) to connect with any unit of Spain’s Armed Forces (FAS in Spanish), Military Headquarters, as well as with the NATO to make face-to-face contact through video and prepare for the unexpected.


Polycom® RealPresence® Platform is used every day by Spain’s Defence Headquarters to empower the disparate troops in a variety of ways, such as, to improve national security, to provide access to healthcare, to create and deliver distance learning, or to facilitate court proceedings with minimal costs.

The Ministry of Defence selected Polycom after conducting a thorough review of various unified communications solutions available in the market.


Infographic.pngDo you find infographics as appealing as I do? Done well, they use interesting characters, eye-catching images and simple language to tell a story. Quite often you’ll also get some interesting statistics and data points thrown in to appease the analytical types like me. That’s why I’m excited to share our new Managed Services infographic.


As video conferencing usage has risen dramatically in the past decade, Polycom HDX quickly emerged as the leading solution for video-enabled meeting rooms. Nearly half a million rooms are equipped with HDX, and it’s been at the center of millions of video calls. But HDX was launched in 2006 – back when MySpace was the dominant leader in social media, and no one had ever heard of the iPhone, released one year later. So it’s time to say goodbye to HDX, as it will no longer available for sale at of the end of October 2016.


Don’t Risk Missing Out on the Latest Solutions

by Polycom Employee Jill Wells (JMW) ‎10-19-2016 03:15 AM - edited ‎10-19-2016 03:24 AM (17,030 Views)

business-men-laptop standard quality.jpgIf you’ve ever put off buying something new - or upgrading to a better version of what you already have - because you’ve invested in a maintenance contract or extended guarantee that still has time to run, we know how you feel. That’s why we’ve introduced our Unused Care Program, so you can take advantage of the latest Polycom solutions and not lose the value of outstanding maintenance on your current solution when the time is right for you.



As I sit on the roof top of 7AY (pronounced HAY), the co-working space in Rabat, Morocco, I find myself reflecting on the last few months. I’ve had the opportunity to connect with amazing individuals and to work collectively as a group on many good causes.  




Polycom will be at Orgatec and DPK 2016: Showcasing our latest solutions for the workplace

by Polycom Employee Khristina Atwal ‎10-14-2016 01:49 AM - edited ‎10-20-2016 01:52 AM (12,077 Views)

Information on Orgatec and DPK is available further down in both English and German language.


ORGATEC-FLASHCARD-TWITTER-EN.jpgPolycom is pleased to announce that we will be exhibiting at Orgatec 2016 in Cologne, Germany alongside our life long partner, Microsoft. 


We will at the show 25 - 29 October in Hall 11, stand H-020 and showcasing all solutions that will help customers build their workplace of the future.




DPK-FLASHCARD-TWITTER-DE.JPGAdditionally, as official Gold Sponsor, we're pleased to let you know that we will also be at DPK 2016, Germany, 18 - 19 October where you will be able to see voice, video and content sharing solutions, Polycom® RealPresence® Group Series, Polycom® RealPresence Trio™ and Polycom® RealPresence Centro™.


For further information in German language on both events, please read further down in this post.






IMG_0555.JPGWhen I heard the news about Facebook’s new venture – Workplace – I was glad to see that another technology company is listening to what employees really want. Facebook seems to have really grasped the way people want to communicate with their colleagues. In day-to-day life we don’t sit in the same spot all day to liaise with our family and friendswe see them, speak to them, and message them (on the move or face-to-face). Why should the workplace be any different?


Polycom Presents Solutions That Enable Working From Anywhere at GITEX Technology Week 2016

by Polycom Employee Khristina Atwal ‎10-07-2016 06:23 AM - edited ‎10-07-2016 06:25 AM (13,569 Views)

Gitex-2016-Flashcard Opt1.jpgDedicated to enabling the workplace of the future, this year at GITEX Technology Week, Polycom is showcasing the latest portfolio of video, voice and content sharing collaboration solutions that help businesses enable their workforce to work from anywhere.


Polycom is exhibiting at GITEX stands Z-H12 and Z-H35 in Zabeel Hall in partnership with FVC and Sitec, while Westcon will be hosting a networking event for partners from October 17 – 19 at the IBIS Hotel.


Read on for more info...







The on-demand webcast about Polycom's new breakthrough solutions is available for replay. Watch it now.

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