08-16-2017 08:13 AM
I am unable to select, "Allow Video Display on Web" from my codec.
I am aware how to naviagete to the actual selection page, and also that you can't select it remotely from the web for security purpose. Although, when I use the remote control in the room, the selection box remains greyed out and will not allow selection.
I have no provisions set-up on this HDX 8000, and would appreciate advice on setting this up...
I am able to remote view into another rooms with the same model, and set-up.
What am I missing? Thanks
08-16-2017 08:16 AM
welcome to the Polycom Community.
It is always useful to include the currently used Software version as issues experienced or a question asked may already be addressed in a newer release.
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The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .
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Polycom Global Services
08-19-2017 05:08 PM - edited 08-19-2017 05:10 PM
What is your security profile setting? Setting it in the higher modes will not allow this to be changed.
From the HDX admin Guide:
Allow Video Display on Web (this setting is unavailable when the Security Profile is set to Maximum)