01-29-2012 07:37 AM - edited 01-29-2012 08:02 AM
How are you displaying the content? are you connecting directly to HDX codec Using the DVI port? or Are you using the People+content IP?
Kindly consider the following:
- check if your laptop/desktop that your projecting has 1024X768 or lower resolution.
- if the resolution is already set , project your desktop by Pressing FN+F5/ FN+F7 (or any shortcut to Display your desktop).
- If steps 1 and 2, still does'nt work, check settings on the HDX codec, on the Main Menu/Interface, select system> admin settings>Cameras> then move on Camera 3 Page, then select Source. check if it's source is "Content" if not select Content from the the drop-down menu.
Hope this helps,
02-02-2012 11:50 AM
thanks for your response, I'm not using people+content IP, I'm connecting the laptop directly to the DVI port (on input 3), I haven't, though, downgraded the resolution to 1024x768, I will try that. I believe the setting is set to display content on Monitor 3 - I might also be checking on the wrong setting.
I will try what you suggest and see if it works.