05-17-2017 12:18 PM
I have a question regarding a Group 500 Series unit.
Software version : 6.1.0-310348
Using Real Presence Resource Manager, the status for the unit on the left hand side has 'Green'. The information window on the right-hand side is constantly saying 'Rebooting'. The unit seems to work for calls...Just wondering what may be causing the continuous 'Rebooting' script.
Thank you for your help and advice.
05-18-2017 05:33 AM
Today, in RPRM, it says 'Device Managed : Unknown'. It no longer says 'Rebooting' continuously.
Interesting again as on the left hand side for status, everything is Green.