02-02-2017 03:59 PM
We have an HDX 7000 and cannot call RMX rooms. we use the ip##xxx format. Our older VTX7000 connected no problem. We have licenses for 1080 and multipoint, It only shows TIP not licensed.
Thank you Pat
02-02-2017 11:36 PM
welcome to the Polycom Community.
It is always useful to include the currently used HDX and RMX Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Read First"
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