We have an HDX 7000 and cannot call RMX rooms. we use the ip##xxx format. Our older VTX7000 connected no problem. We have licenses for 1080 and multipoint, It only shows TIP not licensed.
Thank you Pat
welcome to the Polycom Community.
It is always useful to include the currently used HDX and RMX Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Read First"
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