06-25-2012 04:03 PM
We have an HDX 7000 system and offices in other states that use PVX on their laptops to call in. One of the out of state offices in particular has trouble connecting. If the two other out of state offices connect first the one office will call in and we can see his call coming in, but the connection terminates before we can see him on the screen. If he connects first, he can connect okay. What would cause the one office to have trouble connecting if he doesn't connect first?