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We have HDX8000 here at the college. One camera in front and one camera at the back of the classroom. Whenever a student uses the push to talk microphone, the camera showing the instructor will bounce to the wall above the instructor. It does this everytime someone from the host site pushed the microphone. We have to manually adjust the camera everytime. We already set it to preset 0 but to no avail. Any suggestions?

2 REPLIES 2
HP Recommended

Really not enough information to suggest things.

 

Like is the codec connected to an external controller like AMX or Crestron?  If so has that code been looked at?  What happens if the controller is not connected to the codec?

 

What versions of software are you using?

 

What are the details of the installlation?

 

Does it happen only with one of the push-to-talk, or any of them?  what happens with the others?  What happens if that microphone is taken out of service?

HP Recommended

Like is the codec connected to an external controller like AMX or Crestron? YES

 

If so has that code been looked at? NO

What happens if the controller is not connected to the codec? HAVENT DONE THIS

 

What versions of software are you using? DONT HAVE THIS INFO

 

What are the details of the installlation? DONT HAVE THIS INFO

 

Does it happen only with one of the push-to-talk, or any of them? IN ALL OF THEM IN THE SITE

 what happens with the others?  What happens if that microphone is taken out of service? HAVENT DONE THIS

 

This just started happening when the Fall semester began. It was not like that before. I wonder what could have caused the change if it wasnt used at all last summer?

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