09-13-2017 07:20 AM
Hello. I am using the Polycomm HDX 9006 with a Polycom EagleEyeIII camera (Polycom MPTZ) for a stationary video conference unit. As this unit is self contained, and we are trying to implement it with minimal interaction from our IT dept with users, we would like to lock the camera postions to the presets that are programmed into the remote.
I found plenty of documentation on how to set the presets and use them, but nothing on locking them. Is this possible with the hdx9006 and camera we have?
09-13-2017 08:02 AM
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09-13-2017 09:26 AM
Thank you for the information. Here is the software data you requested.
Software version: Release 3.1.5-5568
Model: HDX 9006
Hardware version: B
Microphone version: 1:0.33
Thanks for the information.
HDX is at version 3.1.11 and that is available from the Polycom support web site.
It will not make a difference on the answer, no there is not a way to 'lock' the presets from being changed by a user. This would be a user training issue. You could encourage a user to use presets above the ones you have set as the HDX supports presets 0 thru 99.