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‎10-11-2011 01:30 PM

HP Recommended

We have CX5000s set up and working great in our conference rooms.  However, since upgrading from Live Meeting to Lync we can't figure out how to answer calls without grabbing the keyboard and mouse and clicking Accept in the Lync Client.

 

Where is the keyband integration configured?  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2011 01:47 PM

HP Recommended

This is the expected functionality between the CX5000 and the Lync client. The integrated keypad is for answering pots calls if there is an analog line connected to the power brick. This is how Microsoft OCS functioned as well.

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3 REPLIES 3

‎10-11-2011 01:47 PM

HP Recommended

This is the expected functionality between the CX5000 and the Lync client. The integrated keypad is for answering pots calls if there is an analog line connected to the power brick. This is how Microsoft OCS functioned as well.

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‎10-14-2011 11:21 AM

HP Recommended

Ah, that makes sense.  We moved from POTS to SIP when moving to Lync.  Thanks for the reply.

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‎10-14-2011 12:05 PM

HP Recommended

You are most welcome glad to have helped. Again thank you for taking the time in utilizing the Polycom Community Forums, your questions and concerns are appreciated.

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