• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Since PCI standards have recently changed, we received a failing grade because our HDX 7000 is still set up to support TLS 1.0.  I've searched through all settings, but can not find where to disable this.  I did notice that we were on an old version, 3.1.5, so I have upgraded to the latest 3.1.8, does that contain the fix and disables TLS 1.0?  I do not want to waste another scan just to find out.

3 REPLIES 3
HP Recommended

I was able to find an online testing tool and verified with the latest software, 3.1.8, TLS 1.0 is still enabled.  I need to disable this ASAP due to PCI regulations, please let me know how to do this as this is our only failing condition.

HP Recommended

Hello Foxtheatre,

welcome to the Polycom Community.

I have provided this request to our security department.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Is there any update from Polycom Security/Development regarding this?  While the later code releases may support TLS 1.2, highly regulated environments often times are mandated such that less secure versions like 1.0 are no longer allowed on the network.  Is there a way to remove 1.0 and 1.1 ciphers?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.