07-26-2012 12:37 PM - edited 07-26-2012 01:01 PM
I have several HDX8000 units that are at software level 3.0.1 or lower. Can anyone answer the question, how big of a jump can I take with the software versions. Can I just upgrade straight to 3.0.4, or do I need to take a more gradual approach? I have 18 of these units and would like to get them upgrade as fast as possible, so if there are any I can jump, please let me know.
Also, for disaster sake, how can I roll back a software upgrade?
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08-01-2012 10:22 AM
Jason, no problem going from 3.x to 3.0.4. You do not even need an upgrade key because you are in the same family.
If you have a unit running 2.0 then you need to install 2.5 first before upgrading to 3.x. Each major jump requires a key.
Any system running 2.5 or above can go direct to 3.x
There should not be a need to roll back, however if needed use the 'CUSTOM' setting in the WebUI upgrade. This provides extra check boxes that allow the current software to be deleted.
Sr. Product Support Technician