03-09-2017 03:39 PM
I want to back up all the settings of the device I am using. Where should I do it?
I looked up the menu and I have a profile download. Does it contain all the settings?
If you know, please answer. Thank you
03-11-2017 11:45 PM
welcome to the Polycom Community.
The Polycom RealPresence Group Series Administrator Guide states:
Managing System Profiles on the Web Interface
Administrators who manage systems that support multiple applications can use profiles to change system settings. You can store a system profile on a computer as a .profile file using the web interface. The number of profiles you can save is unlimited.
The following settings are included in a profile:
● Home screen settings
● User access levels
● Icon selections
● Option keys
● System behaviors
Passwords are not included when you store a profile.
Note: Polycom recommends only using profiles as a way to back up system settings. Attempting to edit a stored profile or upload a stored profile from one system to a different system can result in instability or unexpected results.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services