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Mac M100 firewall error
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07-27-2012 07:39 AM
The software is working on windows 7 and xp but on a mac I am getting the attached error. "a firewall on the computer or network may be blocking the audio and video sent from the far end." I checked the documentation but it is all for windows. Any suggestions?
Re: Mac M100 firewall error
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07-27-2012 07:51 AM
Hello cgjondla,
welcome to the Polycom Community.
I cannot find any reference that the m100 would run on a Apple OS in the release notes => here <=
Supported is Windows only:
Windows XP with Service Pack 2 or later • Windows XP Professional - 32 bit, 64 bit • Windows XP Home Edition 32 bits • Windows XP Tablet PC Edition 32 bits Windows Vista with Service Pack 1 or later, both 32 bit and 64 bit • Windows Vista Ultimate • Windows Vista Enterprise • Windows Vista Business • Windows Vista Home Premium • Windows Vista Home Basic Windows 7, both 32 bit and 64 bit • Windows 7 Ultimate • Windows 7 Enterprise • Windows 7 Professional • Windows 7 Home Premium • Windows 7 Home Basic Windows operating system languages: • Chinese • English • French • German • Japanese • Russian • Spanish
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
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Above is necessary in order to track issue internally within Polycom.
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Re: Mac M100 firewall error
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07-27-2012 01:41 PM
I agree with steffen,
there´s only a native mac client for cma desktop. Although you can run the app with, for example, Parallels Desktop 7 for Mac this is not officially supported.
Uwe
Re: Mac M100 firewall error
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07-30-2012 07:04 AM
Sorry, m100 is being run in parallels. So I guess I'll have to look into the os x firewall.
