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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have an HDX 7000 connected to a single TV.  I am currently connected to 2 different calls at the same time.  I can hear both, but cannot view both sites.  I have tried setting the Viewing Mode to Discussion and Presentation, but no dice.......Please help.

 

3 REPLIES 3
HP Recommended

-Is this HDX 7000 the Multipoint Host?

-Is there a bridge?

-Can you call each site individually and see and hear each other?

-Which site to you always see, is it the first one connected or the second?

-What firewall are you behind?

-Make sure each of the systems are not in Basic Mode/Diagnostic Mode (System>Admin Settings>Network>Call Preferences

 

HP Recommended

Hello,

 

 

 Please make sure that monitor 2 is not enabled under the monitor settings.

Also check the multipoint mode; if you have it set for full screen it will only display the active speaker.

HP Recommended

under the monitor settings.

 

monitor 1 :near site ,far site enable,content disable.

 

monitor 2:near site ,far site disable,content enable.

 

check the multipoint mode:discussion 

 

the you can see three sites in monitor 1.see content in monitor 2.

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