Reg: Volume bar is not shown.

[VIGNESH]

we r using hdx7000 with s/w ver:3.0.2.1.  In HDX home screen is present on the disply(place a call screen) that time i press the volume button that time volume bar is shown and i know what is my system volume level. But i press the near button after that i try to increase/decrease the volume that time volume bar is not shown on the screen. but volume is controlled. is there any settings problem or something.

[sharps]

I've seen the same a few times. Seems to be a bug.

[Kendo · Accepted solution]

As far as i can see this is not a known issue and cannot reproduce it in out lab. Please give us a call and open a support ticket (888-248-4143). We would like to see the issue captured in the Support Information Package logs.

[SteffenBaierUK]

Hello Vignesh,

just in case you are outside the USA here are all the international Phone numbers:

http://support.polycom.com/PolycomService/support/us/support/Contact_Us.html

Regards

Steffen Baier

Polycom Global Services