07-16-2012 07:22 PM
hi gurus, we're doing a testing for the telepresence m100, users are behind the firewall it keeps on ringing only but on the other side there is an icon on the screen that displays connected.
But there is no video and audio that both parties can hear. it keeps on ringing only.
any ideas how to setup m100 to work on the firewall?
Thanks in advance.
07-17-2012 07:38 PM
hi Uwe, thanks for the reply.
I manage to do the port forwarding but now i'm able to connect to other party.
Other party can see and hear me, but i'm unable to view or hear the other party,
Thanks for any advice.
07-20-2012 12:42 AM
Yes i did enable NAT and i used also some tool to check if the necessary ports are open, and ports are open to internet but i don't understand why i can't see and hear the other party.
must be missing something.