02-08-2017 02:06 AM
When connected directly to a second Polycom Group 500 system, the conference system does not send the content (display screen from connected computers) parallel to the camera image. Thus content-sharing is not possible.
Any idea what could be the reason for this?
02-08-2017 02:19 PM
Not enought details to be confident in a response.
How are you sending the content, via the hardwired content input? if so make sure the input is defined as content in the web UI configurations.
Are you in a S4B mode?
02-14-2017 01:02 AM
Please find the details in relation to this problem at the attached file.
Hope to get solution from you.
02-14-2017 09:20 PM
Please make sure the monitors are setup so one shows far end and one shows content.
It's also possible the conference profile could be causing you issues with people & content. Please try one of the "default" meeting rooms and see if you have the same issue.
Do you see this same issue in a Point to Point call (GS to GS) ?