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can a non-polycom user be invited to hdx 7000 meeting

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Occasional Contributor

can a non-polycom user be invited to hdx 7000 meeting

Hello,

Is there any way to send an invitation or code to a nonpolycom user that would allow them to connect to the polyom server to conference like "go to meeting" has but with a polycom user?  Or is it just through lync that they can connect.  I am using hdx 7000

Thank you in advance

Message 1 of 4
3 REPLIES
Polycom Employee & Community Manager

Re: can a non-polycom user be invited to hdx 7000 meeting

Hello Baskin,

welcome back to the Polycom Community.

Without any additional Polycom Infrastructure in place you cannot send an Invite to join a meeting.

 

As already explained => here <= our End Points support industry standard H.323 or SIP and the HDX in addition can be used with Microsoft LYNC.

 

If you partner can open their firewall they can dial your end point either using H.323 and if not already registered to LYNC via SIP.

 

If this is not the case you can only use a LYNC meeting invite. We do not support proprietary protocols like Go Meeting.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Contributor

Re: can a non-polycom user be invited to hdx 7000 meeting

Thank you for your response.  Unfortunately, my knowledge of this is limited and our tech support at my school is very limited.  You mentioned "addiotonal polycom infastructure."   What would that be?

Again, thank you for your help.  It is greatly appreciated

Message 3 of 4
Polycom Employee & Community Manager

Re: can a non-polycom user be invited to hdx 7000 meeting

Hello Baskin,

 

something like a RMX / RPCS and / or DMA / RPRM etc.

 

Most likely you only have a HDX. I would suggest working with a Polycom partner on this as this could be a large project.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 4