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Occasional Advisor
Posts: 16
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Accepted Solution

install RTV licenses sky for bussiness

I have to install RTV licenses so that some hdx8000 devices can talk to
Skype for business. I know that I should go to support.polycom.com but I do not know where and register them with each serial so you must change the configuration of the equipment to be registered in the active directory, I could say here or a tutorial how to do it.
Thank you
Polycom Employee & Community Manager
Posts: 12,522
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Re: install RTV licenses sky for bussiness

Hello armontesm,

welcome to the Polycom Community.

To my knowledge the HDX only supports LYNC 2010 and LYNC 2013. There is not Skype for Business support for the HDX.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Advisor
Posts: 16
0

Re: install RTV licenses sky for bussiness

It is correct are lync licenses for hdx equipment and manage to configure it with the images that I attached. Thank you
Polycom Employee & Community Manager
Posts: 12,522
0

Re: install RTV licenses sky for bussiness

Hello armontesm,

One Image is of a GroupSeries and yes you can register a GroupSeries to an On Premise Skype for Business server.

 

The other is a HDX and we do not support Skype for Business and only support LYNC 2010 and LYNC 2013.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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Occasional Advisor
Posts: 16
0

Re: install RTV licenses skype for bussiness

Thanks for your help put two images one for the group and another for the hdx this last with which I could support to make configuration with the licenses rtv that clearly were for hdx