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The text below was to have been inserted in the original post:


 In my tests,  newly insalled Windows (Windows XP and Windows 7) PCs were used!   Without success ...

 

 However. once I had installed the codec pack (K-lite Codec Pack) the HD I could make video conferences with the m100 application without any problems => works so we can actually rule out the hardware used as a source of error.

 

Polycom Support had tested the m100 install exe successfully (on a PC which already had the CMAD client installed) without need for the K-Lite codec pack.
 
Has anyone come across this before?

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