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screen requests password to access the system

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Occasional Visitor

screen requests password to access the system

Hello,

 

We reecently upgraded to a Real Presence 700 codec in our conference room. When I powered up the unit today, the screen displays "Please enter an ID and password to access the system.

 

I have never encountered this before.  Of course, I know the ID and password and can easily enter them, but since this is not in a public place, this feature is not needed. I would like to turn off this feature.  I searched the administrative site menu but do not see anything about an option regarding the login screen.

 

 

Can anyone advise ?

 

Thanks,

 

Laneinnc

Message 1 of 3
2 REPLIES
Polycom Employee & Moderator

Re: screen requests password to access the system

Plese provide a screen shot of the screen you are getting.  Want to make sure that it is in fact coming fromthe video system.

Message 2 of 3
Polycom Employee

Re: screen requests password to access the system

There is a checkbox that reads 'Require User Login for System Access' - if this is checked any user will need to login to use the system.

This setting is available from the WebUi under Admin Settings> Security>Local Accounts.

Ken...

Ken
Polycom
Sr. Product Support Technician
Message 3 of 3