Occasional Visitor
Posts: 1

screen requests password to access the system



We reecently upgraded to a Real Presence 700 codec in our conference room. When I powered up the unit today, the screen displays "Please enter an ID and password to access the system.


I have never encountered this before.  Of course, I know the ID and password and can easily enter them, but since this is not in a public place, this feature is not needed. I would like to turn off this feature.  I searched the administrative site menu but do not see anything about an option regarding the login screen.



Can anyone advise ?





Polycom Employee & Moderator
Posts: 735

Re: screen requests password to access the system

Plese provide a screen shot of the screen you are getting.  Want to make sure that it is in fact coming fromthe video system.