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Frequent Advisor
Posts: 45
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turn off group series endpoint from touch control

I it possible to turn off/on or restart the codec from the realpresence touch control? Currently have group 500 registered to skype for business with/ rp touch on 6.1.0 firmware. 

Polycom Employee & Moderator
Posts: 735
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Re: turn off group series endpoint from touch control

 

You can reset the system, which is not a power reset.

 

From the RP Touch, go to Settings, go to Administration, enter username and password, scroll down to teh RP Group Series, there is a touch bar to "Restart System"

 

You can power down the RP Group Series from the remote control if it is configured to allow that. Hold the hang-up button down.