03-02-2012 01:38 PM
I use a CX100 as my office speakerphone, attached to an IBM X61 Lenovo, over VOIP - Nortel Solution - Nortel Client 5.0.521(20081124). Other call attendees frequently hear themselves echo when they talk, unless I place my phone on Mute. This did not happen when I first started using the phone 4 weeks ago. Started about 2 weeks ago. Any thoughts as to what can cause this problem?
03-02-2012 04:24 PM - edited 03-02-2012 04:24 PM
welcome to the Polycom Community.
The CX100 is a Microsoft LYNC device as shown => here <=
I am sure your environment is not an supported platform but all software support for the CX100 is provided by our Partner Microsoft.
Microsoft support can be found at this link https://premier.microsoft.com/ or if you do not have an account or support contract with Microsoft they do offer support on a per issue basis at this link http://support.microsoft.com/
Polycom Global Services
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .
Above is necessary in order to track issue internally within Polycom.
Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.